OUR INSTITUTE

General policies and procedures

We strive to be student focused and ensure good student experience is central to all our processes and systems.

We are also committed to providing a safe working environment and so far as is reasonably practicable, strive to also provide a happy, healthy and safe environment in which to learn.

Under the Victorian Freedom of Information Act 1982 (FOI Act), you have the right to request access to documents held by Victorian public sector agencies, including Holmesglen Institute. This right of access is subject to limited exceptions and exemptions.

Find out how to make a freedom of information request here.

To make a freedom of information request, email foi@holmesglen.edu.au

Access Holmesglen Freedom of Information Policy (PDF 300kb) for more information as required.

We are committed to the principles and practices of equal opportunity and ensures that it treats all students, staff and visitors fairly and respectfully.

Holmesglen supports a collaborative approach in providing learners with a safe, supportive and inclusive place of learning during their course of study and, actively commits to identify, plan and engage students with appropriate and timely support

More information is available through Holmesglen Policies listed below:

  • Holmesglen Code of Conduct (PDF 315kb)
  • Diversity Equity and Inclusion Policy (PDF 244kb)
  • Child Safe and Wellbeing Policy (PDF 228kb)
  • Engagement, Support and Wellbeing Policy (Learners) (PDF 221kb)
  • Family and Domestic Violence Policy (PDF 197kb)
  • ICT Acceptable Use Policy (PDF 115kb)
  • Occupational Health and Safety Policy (PDF 177kb)
  • Sexual Harassment and Sexual Assault Policy (PDF 106kb)
  • Public Interest Disclosures Policy (PDF 164kb)
  • Privacy Policy (PDF 246kb)
  • Training and Assessment System Policy (PDF 273kb)
  • Assessment Policy (VET) (PDF 293kb)
  • Practical Placement Guidelines (Learners) (PDF 306kb)
  • Academic integrity Policy (PDF 223kb)
  • Generative Artificial Intelligence Guidelines (PDF 77kb)
  • Enrolment Policy (PDF 268kb)
  • Articulation and Credit Policy (Higher Education) (PDF 190kb)
  • Assessment and Moderation Policy (Higher Education) (PDF 218kb)
  • Discipline Policy (PDF 206kb)
  • Traffic Management Plan (PDF 191kb)

We respect your right to privacy and any personal information provided by you to us will be held in confidence. More information on the collection of personal information and how we will handle personal information is accessible from Holmesglen Privacy Statement.

Holmesglen values your feedback, and you may give a compliment, submit a complaint or offer a suggestion to help us improve our service.

You also have the right to ask for a review of the decision. If you are student, refer to the complaints and appeals process for more information.

If your concern relates to the procurement and tendering process, refer to the procurement complaints management process for more information.